7 Key Points of Quality

  • 1. Uninfluenced by Fashion
  • 2. Transparency of Gemstones
  • 3. Balance of Beauty
  • 4. Comfort of Wearing
  • 5. The Optimum Setting
  • 6. PT950
  • 7. Two-year No-cost Warranty

Two-year No-cost Warranty

The two-year, free maintenance and repair period is a "trial period" during which you can get used to the handling and care of gemstone rings.

To our customers:

. Please wear your SUWA jewelry on a daily basis, enjoying the beauty of the gemstones.
. Gemstone jewelry that is worn every day, especially rings, can be damaged by rubbing and striking against other objects, or by gripping items, such as golf clubs or steering wheels, tightly.
. Please take note of what activity you were involved in if damage occurs while wearing your gemstones.
. During the two-year warranty period, SUWA will repair all damaged areas at no charge.
. After the two-year warranty period, maintenance and repairs will be offered at a charge. Take advantage of your experiences during the first two years and exercise care while enjoying your jewelry for many years thereafter.

Each piece of SUWA jewelry is stamped with a unique serial number that serves as your warranty number.

Warranty, serial number

SUWA Does Not Stamp Gemstone Total Weight

The beauty of jewelry that features small gemstones depends on how well they are matched for size, shape, and face-up appearance. The "total weight" is not relevant to beauty. Even gems of the same size will each have slightly different thicknesses, and total weight will vary.

To avoid any misunderstanding that heavier total weight has more value, SUWA does not stamp the total weight. SUWA establishes a "minimum gemstone weight" that is recorded on the warranty certificate.